Our Guarantees

Boot Fit Guarantee

Good boot fitting starts with a good fitting boot! From Junior to Expert, Touring to Race, Professional to casual, we have an extensive selection of ski boots that will accommodate your foot and your level of skiing... Any type of foot and any type of skiing. It's our specialty! With an average of no less than 15 years of boot fitting experience, our staff have the training, experience, and expertise to help you choose a boot that will provide both performance and comfort, no matter your budget.

Every boot we sell (excluding price-matched boots*) comes with our legendary 2 year boot fit guarantee

We know that no matter how long you wear the boots in our shop, you can’t really tell for sure if the boot fits perfectly until you ski with them so we have your back. Provided both you and our boot fitters agree that you're in the right boot (it's a team process)

We'll guarantee that the boot you've purchased will meet reasonable expectations of performance and comfort (we unfortunately can't promise warmth).

Our SKI WEST 2 YEAR BOOT FIT GUARANTEE provides you with after-sale fit support and all boot fitting services including free boot customization in the event you encounter a problem after you leave the store for two full years. We carry an extensive lineup of Dalbello, Scarpa, Nordica, Lange, Dynafit, Atomic and Tecnica Boots.

Cold Feet? We also carry battery-powered boot heaters to keep your feet warm all day long. We carry Hotronics, Thermic and Sidas.

*SKI WEST 2 YEAR BOOT FIT GUARANTEE is available for price-matched boots for an extra $100



Love Your Ski Guarantee

When you come into Ski West or interact with our web team here at to select your perfect pair of skis, we'll stand by our recommendation and selection with our exclusive LOVE YOUR SKI GUARANTEE! While it doesn't happen often (quite rarely, actually) we do sometimes miss the bulls-eye in ski selection. So in order to cover ourselves, and to make sure that every ski purchase you make at Ski West is the best one possible, we stand by our ski selection recommendations and put our money where our mouth is. What does that mean? It means just that: We guarantee that if you take our recommendation (based on your honest information and feedback) -including length- you'll love your skis or we'll take them back and put you on a pair that you WILL love! The process is as follows:

1. Together, we spend the time necessary to pick out the perfect pair of skis for you and match it with the perfect binding.

2. You buy the ski that we both agree is the right one for you in the recommended length with the recommended binding.

3. Go skiing! Give us a weekend (no more, no less) of skiing on your new babies and put them through their paces.

If you don't love them, please reach out to who sold them to you (or send us an email here at [email protected]). Together we'll see if a re-tune is in order or if we simply missed the mark.

Regardless, if love is no-where to be found we'll gladly credit what you paid for the ski (excluding binding) and put you on another ski! Based on your feedback and experience, and based on our assessment, we may even send you on a few demos to confirm our second choice. So far we've never been wrong after the second try. Trust our experts and we'll have your back.


Please accept cookies to help us improve this website Is this OK? YesNoMore on cookies »

Subscribe to our Newsletter


Recently added

You have no items in your shopping cart

Total excl. tax:C$0.00