All price match requests must meet the following conditions:
If you find a product you purchased from Ski West (online or in store) priced lower by a competitor, or if the product has been decreased on our website or in store within 7 days of purchase, we will refund your account the difference in Ski West store credit. For any post-purchase price matches we will deduct any free services provided to you at the time of purchase (i.e. $80 for a mount & wax, $25 for a wax and/or binding adjustment). We will also deduct any freebies and giveaways from a post-purchase price match.
We only consider price matches from competitors shipping from and based in Canada. Our customer service staff must be able to verify the price via internet. If the competitor charges a shipping fee, we will also factor in this cost.
The product must be identical in model, size, color, and year of fabrication. The product must be in stock and available for immediate purchase from the competitor at the time and price you requested. Out-of-stock products will not be considered.
If your price match request is approved, we do not include free services such as binding mounts, ski prep, or hot wax at the time of purchase. Nor do we cover price-matched products with our "Love Your Ski Guarantee" or "Boot Fit Guarantee". To review our service prices, please click here.
We will not consider price matches from marketplaces such as Amazon, eBay, Last Hunt, or Evo. Competitors offering clearance, blowout, or liquidation sales will not be considered.
We reserve the right to exclude free shipping and we reserve the right to decline to price match requests any item at our discretion.
EXCLUSIONS:
In-store price match requests are not applicable on Holidays and Boxing Day.
We do not price match the following:
- Ski boots
- Junior ski/snowboard equipment
- Products that are 40% off or more
- Products that are less than $75
- Items that you purchased from Ski West at 30% off or more
*For online price match requests, please send an email to [email protected]
*For in-store price match requests, please send an email to [email protected]
